Customer Service Desk

Sheera Logistics' Service Desk and Expertise Centers are a critical component to ensuring the success of our clients.

Visit our Service Desk Portal

Following ITIL principles, Sheera Logistics’ portal helps our customers manage their service needs 24 hours a day, 365 days a year. It enables them to track the progress of reported issues and enhancement requests as well as access to a knowledge base to assist self-help. 

Click here to access the Service Desk Portal

Click here to download the Sheera Logistics Customer Support & Client Services Portfolio (Version 4.3 - August 2022 - PDF, 2 MB)

Alternatively you may send an email to servicedesk@sheeraltd.com where your enquiry will be routed to the appropriate Expertise Center.

Bob Parker, Executive Vice President, Customer Support & Client Services can also be directly contacted at bparker@sheeraltd.com with questions, comments or recommendations on how we can enhance our Service Desk and Expertise Center operations.